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Customer Service Processes

  • Quote Turnaround Time
  • Customer Updates: Proactive Weekly updates (part status)
  • 24/7 Customer Support
  • Same-day response to all inquiries

The JD Production System

  • Strategy deployment through entire organization
  • Visual workplace
  • Engaged Team Members
  • U.S. Dept. of Labor registered apprenticeship program
  • Began Lean Journey in 1996


Since opening in 1979, JD Machine has established key business relationships to help offer our customers an extensive variety of machining and part processing solutions. JD Machine is a global company, and works tirelessly to provide the best quality and on-time-delivery possible. JD Machine has worked diligently to create a comprehensive supply chain of world-class  partners that fulfill the needs of our diverse customer base.

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