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Customer Service Processes

  • Quote Turnaround Time
  • Customer Updates: Proactive Weekly updates (part status)
  • 24/7 Customer Support
  • Same-day response to all inquiries

The JD Production System

  • Strategy deployment through entire organization
  • Visual workplace
  • Engaged Team Members
  • U.S. Dept. of Labor registered apprenticeship program
  • Began Lean Journey in 1996

SUPPLY/BUSINESS PARTNERS

Since opening in 1979, JD Machine has established key business relationships to help offer our customers an extensive variety of machining and part processing solutions. JD Machine is a global company, and works tirelessly to provide the best quality and on-time-delivery possible. JD Machine has worked diligently to create a comprehensive supply chain of world-class  partners that fulfill the needs of our diverse customer base.